Spotto

Role

Chief Design Officer

Duration

Since 2018

Client Site

Spotto.io

Spotto is a lightweight indoor asset tracking solution that has everything you need to track your things indoors.

Background

Organisations like hospitals are struggling to find their assets when they need them. This problem results in wasted time locating things when they're needed, overspending on equipment that can't be found and compromised patient care. Spotto aims to reduce asset search time with technology that automatically records equipment location so anyone can find what they need right from their phone or PC.

Vision

As a business we decided to invest in an entirely web-based platform which meant no software to install on the customer side. My job has been to design experiences that are a delight all the way from setup to the first asset search.

Spotto is technically pretty advanced, but my intention is to design an app that looks and feels understated — a breath of fresh air for everyone — particular healthcare workers who expect the worst from cumbersome software. Ultimately we've created something that our users enjoy, and a front end my colleagues enjoy building.

Large tap targets accommodate for users across a broad age bracket, and tech jargon avoided where possible.

Large tap targets accommodate for users across a broad age bracket, and tech jargon avoided where possible.

Users get a clear at-a-glance view of the life journey of an asset, showing where it's been and when.

Challenges

The pandemic challenged us as a team in ways we didn't expect. From early 2020 we weren't able to be hands-on with hospital installation of Spotto due to infection control. This meant refocusing our efforts on eliminating any points of technical confusion across the product experience so that hospital staff could setup Spotto entirely independently.

Project future

I'm currently reworking our design system as we work to unify all of our apps into a single domain model. I'm also working to establish a language of micro-interactions that assist the  user experience. The future is looking bright for Spotto and I can't wait to post more updates.