RedBalloon
RedBalloon is one of the most trusted experience-gifting businesses in Australia. I was hired to review the entire customer journey and propose improvements in order to increase the conversion rate of mobile traffic — which at the time was below expectations. The business had to absorb the cost of support calls due to performance and UX issues. These issues arose because certain points of the user journey weren’t addressed.
Heading 1
Heading 2
Heading 3
Heading 4
Heading 5
Heading 6
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam, quis nostrud exercitation ullamco laboris nisi ut aliquip ex ea commodo consequat. Duis aute irure dolor in reprehenderit in voluptate velit esse cillum dolore eu fugiat nulla pariatur.
Block quote
Ordered list
- Item 1
- Item 2
- Item 3
Unordered list
- Item A
- Item B
- Item C
Bold text
Emphasis
Superscript
Subscript